What should I do if I lost my password or user name?
Use the function "Lost or Forgotten password?" on the homepage of Diners Club eAccount.
How do I change my password for an existing user account?
To change your password, you can use the function "Forgotten your password?". Enter your User name in the form and click the "Send" button. An e-mail will be sent to the e-mail address you gave when registering, giving a link to the page for creating a new password.